Description
The WP836 is a ruggedized cordless Wi-Fi IP phone from Grandstream, intended for offices, retail, logistics, healthcare and security. It handles three SIP accounts on three lines and 4-way conferencing, with HD voice carried by two microphones, echo cancellation, Noise Shield technology and AI processing. Dual-band Wi-Fi 6, an efficient antenna and advanced roaming keep calls alive from one access point to the next, and built-in Bluetooth takes a headset. A configurable key works as push-to-talk. For lone workers, the WP836 raises alarms by button, on a fall (man-down), on no movement, on running or on ambient sound. Its IP69K casing is waterproof and dustproof, withstands cleaning chemicals and has an antibacterial finish. The 3,000 mAh battery delivers 10 hours of talk time and 240 hours of standby, with fast charging over USB-C.
Specifications
| Reference | WP836 |
|---|---|
| Brand | Grandstream |
| Manufacturer order code | WP836 |
| Type | SIP Wi-Fi phone |
| EAN code | 6947273705505 |
| SIP accounts | 3 (3 lines) |
| Conferencing | 4-way |
| Audio | HD voice, dual microphones, echo cancellation, Noise Shield, AI processing |
| Wi-Fi | Dual-band Wi-Fi 6 802.11 a/b/g/n/ac/ax, advanced roaming |
| Bluetooth | Built in, for headsets |
| USB | USB-C, fast charging |
| Battery | 3,000 mAh rechargeable |
| Battery life | 10 h talk time, 240 h standby |
| Configurable key | Push-to-talk |
| Alarms | Push-button, man-down, no-movement, running, ambient-sound |
| Ruggedness | IP69K waterproof and dustproof, cleaning chemical resistant, antibacterial casing |
| Packed weight | 0.385 kg |
Use and tips
The WP836 is built for staff who move alone or through exposed areas: security guards, night care staff, warehouse workers, workshop technicians. The man-down, no-movement and push-button alarms alert the team if something goes wrong, and the casing that tolerates cleaning chemicals suits healthcare and food environments. Check that Wi-Fi 6 coverage is continuous across the site, with roaming between access points. For less exposed use, the WP826 keeps the essentials without the alarms; for a barcode scanner, see the WP856.
Frequently asked questions
Which PBX or provider does this phone work with?
With any SIP-compatible IP PBX or VoIP service, including Grandstream UCM PBXs, 3CX and hosted Centrex offers. Tell us about your setup through our contact page and we confirm compatibility before you order.
Which lone worker protection functions does it offer?
The WP836 raises an alarm by pressing a button, on a fall (man-down), on lack of movement, on running or on abnormal ambient sound. A configurable key also works as push-to-talk.
What is the warranty?
Two-year statutory conformity warranty, plus the Grandstream manufacturer warranty under its own terms.
Where are the firmware, manuals and guides?
Grandstream provides the firmware, user manual and administrator guide of this phone free of charge: our Grandstream support page takes you straight to the documents for this model.
