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Order online · delivery across France

Payment & delivery

Payment methods for businesses, public-sector buyers and consumers, plus the available delivery options, clearly explained.

Available payment methods

Only the options displayed at checkout or confirmed in writing apply to an order.

Accepted cards

Express checkout

Methods shown at checkout may depend on the device used, country and availability of each service.

Online payment through Stripe

Card payment is securely processed by Stripe when the order is confirmed, whether items are immediately available or require a lead time.

Bank transfer

We process your order once the bank transfer has been received. Our bank details are provided during checkout.

Administrative mandate

Reserved for eligible public bodies. Please create a customer account before ordering, then provide the billing information and purchase order required for approval.

Create my account

Delivery that fits the order

Shipping

The carrier is selected according to the items, dispatch location and destination. You do not select a carrier at checkout.

Collection

Collection is available when offered during checkout or confirmed by our team.

Delivery times and charges

Available times, charges and options for the product and delivery address are shown before the order is confirmed.

Delivery charges

Mainland France: rates per order for eligible standard items, based on their total shipping weight.

Standard rates — including VAT at 20%
Standard shipping weightExcl. VATIncl. VAT
Up to 10 kg9,90 €11,88 €
Over 10 to 20 kg14,90 €17,88 €
Over 20 to 30 kg19,90 €23,88 €
Over 30 to 60 kg39,80 €47,76 €
Over 60 to 90 kg59,70 €71,64 €

Eligible kiosks: €79 excl. VAT (€94.80 incl. VAT) once per order, regardless of quantity. Standard items in the same basket incur their standard shipping charges in addition.

Corsica and applicable coastal islands: €25 excl. VAT (€30 incl. VAT) once per order containing standard items. No surcharge for orders containing only eligible flat-rate kiosks. The postcode determines the charge shown before payment.

Over 90 kg of standard items, an indivisible standard item over 30 kg, oversized or quote-only products, Monaco, overseas territories and other destinations require a shipping quote before payment. Your basket is saved while our team prepares a quote for your approval.

Separate parcels and collection points

An order may ship from our stock and directly from suppliers, in separate parcels on different dates. The displayed charge covers the whole order under the rules above. Dates are estimates and depend on availability and the carrier.

Collection points cannot be selected at checkout. Depending on the carrier and parcel, redirection to a collection point may be offered through tracking after dispatch. If you are absent, the carrier explains redelivery or collection options.

Measured packaging

Protect without unnecessary packaging

Reduce packaging or conceal the contents with outer packaging when the shipment is eligible.

Check before confirming

The order summary brings together the product, price, taxes, delivery address, available delivery method and total amount.

  1. 1
    Product and reference

    Check the model, specifications and compatibility on the product page.

  2. 2
    Price and taxes

    Check the prices excluding and including tax that apply to your profile.

  3. 3
    Availability

    Read the stock status and expected lead time shown online.

  4. 4
    Delivery

    Confirm the delivery address, available method and charge before payment.

Ready to place your order?

Browse the catalogue to compare products, prices and availability. The contact form remains available for questions about a product or order.