Description
The GHP620 is a guest-room IP phone from Grandstream's GHP hotel range, designed for hotels and comparable environments. Display-free, it sticks to the essentials: two SIP accounts on two lines, 3-way audio conferencing, 10 speed dial keys to the establishment's services, 6 programmable keys, 5 function keys and the volume keys. The handset has a built-in HD speaker and a USB port lets the guest charge a smartphone. Supplied with three customization faceplates, the phone adapts to each establishment's decor. The 10/100 network port with PoE 802.3af powers it without a power adapter; power consumption is 6 W. Administration runs through the web interface or auto-provisioning, and the GDMS cloud platform centralizes configuration and monitoring of the fleet. Hearing aid compatible (HAC), it is protected by secure boot.
Specifications
| Reference | GHP620 |
|---|---|
| Brand | Grandstream |
| Manufacturer order code | GHP620 |
| Type | SIP hotel phone |
| EAN code | 6947273704294 |
| SIP accounts | 2 (2 lines) |
| Display | No display |
| Keypad | 12 digit keys, 5 function keys, volume keys |
| Keys | 10 speed dial, 6 programmable |
| Audio | HD speaker in the handset |
| Conferencing | 3-way |
| Network | 1 x RJ45 10/100 |
| USB | 1 port (smartphone charging) |
| Power | PoE 802.3af or 12 V / 0.5 A power adapter (not included) |
| Power consumption | 6 W |
| Management | GDMS (cloud), web interface, auto-provisioning |
| Accessibility | Hearing aid compatible (HAC) |
| Contents | Three customization faceplates |
| Dimensions | 210 x 132 x 90 mm |
| Packed weight | 1.05 kg |
Use and tips
The GHP620 is meant for hotels, serviced residences, healthcare facilities and retirement homes that equip every room with a simple, sturdy phone: the guest reaches reception or a service with a single key and charges a phone on the USB port. The three supplied faceplates match the phone to the decor. Plan a PoE 802.3af switch; without PoE, add a 12 V / 0.5 A power adapter, not included. For rooms without a network outlet, choose the GHP620W with dual-band Wi-Fi; for a color display, the GHP630.
Frequently asked questions
Which PBX or provider does this phone work with?
With any SIP-compatible IP PBX or VoIP service, including Grandstream UCM PBXs, 3CX and hosted Centrex offers. GHP-series phones can also be managed from the GDMS cloud platform. Tell us about your setup through our contact page and we confirm compatibility before you order.
How is it powered?
Through the network cable (PoE 802.3af) from a PoE switch. Without PoE, use a 12 V / 0.5 A power adapter, not supplied with the GHP620.
What is the warranty?
Two-year statutory conformity warranty, plus the Grandstream manufacturer warranty under its own terms.
Where are the firmware, manuals and guides?
Grandstream provides the firmware, user manual and administrator guide of this phone free of charge: our Grandstream support page takes you straight to the documents for this model.





