Yealink EHS62 EHS adapter, WH64, WH68 and WH63 E2 headsets, Yealink and multi-brand phones, plug and play

Description

The EHS62 is the technical interface between a Yealink WH64, WH68 or WH63 E2 DECT wireless headset and a compatible desk phone. It passes the ringing and the call commands to the headset: you answer, hang up and adjust the volume without touching the phone, anywhere within DECT range. Installation is plug and play, with no settings to change. It covers Yealink T2X and T4XG series phones as well as Cisco, Avaya, Poly, Fanvil, Mitel, Unify, Snom and Grandstream phones, which makes it the adapter of choice for multi-brand fleets in reception areas and call centers. Supplied with its user guide.

Specifications

Use and tips

The EHS62 is meant for desks fitted with a Yealink WH64, WH68 or WH63 E2 DECT headset on a desk phone, especially in companies that mix brands: a reception on Cisco, a customer service on Avaya or Poly, offices on Yealink. Without an adapter, you must return to the phone to pick up; with it, the call is answered and ended from the headset. Check the exact model of your phone before ordering, since the connection depends on the brand. For first-generation WH62 and WH63 headsets, turn to the EHS60 or the EHS61.

Frequently asked questions

Is this adapter compatible with my phone and headset?

It works with the Yealink WH64, WH68 and WH63 E2 headsets and with Yealink T2X and T4XG, Cisco, Avaya, Poly, Fanvil, Mitel, Unify, Snom and Grandstream phones. Tell us your exact model through our contact page and we confirm the connection.

What is the difference with the EHS60 and EHS61?

The EHS62 is designed for the WH64, WH68 and WH63 E2 headsets. The EHS60 (Cisco, Avaya, Poly, Grandstream) and EHS61 (Mitel, Unify, Yealink) are limited to WH62 and WH63 headsets in hardware version 1.

What is the warranty?

Two-year statutory conformity warranty, plus the Yealink manufacturer warranty under its own terms.

Where are the firmware, manuals and guides?

Yealink provides the firmware, user manual and administrator guide of this module free of charge: our Yealink support page takes you straight to the documents for this model.