When the original packaging allows safe shipping, we avoid systematically adding a second box. If you want to conceal the contents, you can request additional outer packaging during checkout.
We avoid extra outer packaging when the original packaging protects the product sufficiently. When transport requires it, suitable protection is added at no extra charge. The parcel contents may be identifiable.
Your order is placed in an outer box or protected by suitable opaque packaging. Our team chooses the material according to size, fragility and transport constraints.
Flat fee per order for parcels prepared by our warehouse.
It is shown only when all physical items are prepared by our warehouse, the selected delivery method is compatible, and every product is classified and eligible.
In particular, it is unavailable for collection, on-site installation, service-only orders or supplier-direct shipments.
The fee applies once per order and covers parcels prepared by our warehouse. Mixed orders containing supplier-direct shipping are excluded from the first version.
If an order is cancelled, the refund depends on its status and whether the packaging service has already been performed. Our team confirms the applicable treatment.
