Description
The GBX20 adds to the Grandstream GRP2615, GRP2624, GRP2650 and GRP2670 IP phones, as well as to the GXV3350 and GXV3450 video phones, a panel of 20 keys over two pages, or 40 contacts per module, with two arrow keys to switch pages. The 4.3-inch TFT color display (272 x 480 pixels) shows names and line status without paper labels. Each key handles BLF monitoring, call park and pick-up, speed dial, presence, intercom, conferencing, transfer and forwarding. Up to four modules can be chained on one phone for 160 contacts.
Specifications
| Reference | GBX20 |
|---|---|
| Brand | Grandstream |
| Manufacturer order code | GBX20 |
| Type | Expansion module |
| EAN code | 6947273702931 |
| Compatibility | GRP2615, GRP2624, GRP2650, GRP2670, GXV3350, GXV3450 |
| Physical keys | 20, plus 2 page-switching keys |
| Programmable keys | 40 over 2 pages |
| Display | 4.3" TFT color, 272 x 480 pixels |
| Features | BLF, call park and pick-up, speed dial, presence, intercom, conferencing, transfer, forwarding |
| Daisy-chained modules | Up to 4, 160 contacts |
| Power | From the phone (1 module), 12 V / 1 A adapter included from 2 modules |
| Packed weight | 0.60 kg |
Use and tips
The GBX20 is meant for reception, switchboard and assistant desks that handle a high call volume and must see at a glance who is on the line to transfer without searching: 40 contacts per module, 160 with four modules. Check your phone model before ordering: the module only works with the GRP2615, GRP2624, GRP2650, GRP2670, GXV3350 and GXV3450. For the older GXP2140, GXP2170 and GXV3240, choose the GXP2200EXT module. Beyond one module, connect the supplied 12 V / 1 A adapter.
Frequently asked questions
Is this module compatible with my phone?
It works with the Grandstream GRP2615, GRP2624, GRP2650, GRP2670, GXV3350 and GXV3450. For another model, tell us through our contact page and we point you to the right module.
Does it need a power supply?
Not for a single module, which is powered by the phone. From two chained modules, the 12 V / 1 A power adapter included in the box becomes necessary.
What is the warranty?
Two-year statutory conformity warranty, plus the Grandstream manufacturer warranty under its own terms.
Where are the firmware, manuals and guides?
Grandstream provides the firmware, user manual and administrator guide of this module free of charge: our Grandstream support page takes you straight to the documents for this model.



