Description
The GXP2160 is an efficiency-focused IP phone from Grandstream's GXP series. Its 4.3-inch color display (480 x 272 pixels) and 24 physical dual-color BLF keys let you follow the presence and status of other extensions to transfer each call to the right destination, without searching. It handles 6 lines and 6 SIP accounts, offers 5 programmable context-sensitive soft keys and 5-way audio conferencing. HD audio is available on the handset and on the speakerphone, with the G.722, Opus, G.729, G.711, G.726, G.723 and iLBC codecs. Built-in Bluetooth pairs a headset or a mobile phone, and the RJ9 port accepts EHS headsets. Two Gigabit ports with integrated PoE, a USB port, a 2,000-contact phonebook, SRTP and TLS encryption and automated provisioning (zero configuration with UCM IP PBXs, encrypted XML, TR-069) make volume deployment easy.
Specifications
| Reference | GXP2160 |
|---|---|
| Brand | Grandstream |
| Manufacturer order code | GXP2160 |
| Type | SIP desk phone |
| EAN code | 6947273701361 |
| SIP accounts | 6 (6 lines) |
| Display | 4.3" color, 480 x 272 pixels |
| Keys | 24 dual-color BLF / speed-dial keys, 5 soft keys |
| Audio | HD voice on handset and speakerphone |
| Codecs | G.722, Opus, G.729A/B, G.711 µ/a, G.726, G.723, iLBC |
| Conferencing | 5-way |
| Phonebook | 2,000 contacts |
| Network | 2 x RJ45 10/100/1000 |
| Bluetooth and USB | Built-in Bluetooth v2.1, 1 USB port |
| Headset | RJ9, EHS |
| Provisioning | Zero configuration with UCM IP PBXs, encrypted XML, TR-069 |
| Power | PoE or 12 V / 1 A power adapter |
| Mounting | Desk or wall |
| Dimensions | 275 x 206 x 46 mm |
| Packed weight | 1.70 kg |
Use and tips
The GXP2160 is meant for desks that handle a steady flow of calls and redirect to many colleagues: switchboard, reception, executive assistant, customer service in an SMB. Its 24 physical BLF keys permanently show the status of monitored extensions, with no expansion module and no page to scroll. Bluetooth takes a wireless headset or syncs a mobile phone. On a PoE switch, no power adapter is needed; otherwise, plan the 12 V / 1 A power supply. For a more compact phone with 8 lines and 32 digital BLF keys, see the GXP2135.
Frequently asked questions
Which PBX or provider does this phone work with?
With any SIP-compatible IP PBX or VoIP service, including Grandstream UCM PBXs, 3CX and hosted Centrex offers. Tell us about your setup through our contact page and we confirm compatibility before you order.
What are the 24 BLF keys for?
Each dual-color key can be programmed as a speed dial or to monitor an extension: it shows whether the colleague is free or on the line and lets you transfer the call to them with one press. They are configured from the web interface or by automated provisioning.
What is the warranty?
Two-year statutory conformity warranty, plus the Grandstream manufacturer warranty under its own terms.
Where are the firmware, manuals and guides?
Grandstream provides the firmware, user manual and administrator guide of this phone free of charge: our Grandstream support page takes you straight to the documents for this model.
