Description
The GXP1620 is a basic IP phone from Grandstream's GXP16xx series. It handles two SIP accounts on two line keys, with three XML programmable soft keys and a 132 x 48 pixel monochrome LCD. Dedicated function keys (hold, transfer, conference, headset, mute, call log, message, intercom) make everyday operations immediate. HD audio is available on both handset and speakerphone, and conferencing brings together 3 participants. The phonebook holds up to 1,000 contacts and the call history 200 records. The two switched 10/100 Ethernet ports let you chain the computer, with QoS support. The RJ9 headset port accepts Plantronics EHS. This model is powered by the supplied 5 V adapter and sits on the desk or on the wall with the included mounting kit.
Specifications
| Reference | GXP1620 |
|---|---|
| Brand | Grandstream |
| Manufacturer order code | GXP1620 |
| Type | SIP desk phone |
| EAN code | 6947273701781 |
| SIP accounts | 2 (2 line keys) |
| Keys | 3 XML programmable context-sensitive soft keys |
| Function keys | Home, record, intercom, hold, call log, message, conference, headset, mute, transfer, call pickup, speaker, volume |
| Display | 132 x 48 pixel monochrome LCD |
| Audio | HD audio on speakerphone and handset |
| Conferencing | 3-way |
| Phonebook | Up to 1,000 contacts, 200-record call history |
| Network | 2 x switched RJ45 10/100, QoS |
| Headset | RJ9, Plantronics EHS |
| Security | Encryption security |
| Power | 5 V / 0.6 A power adapter (included), no PoE |
| Mounting | Desk or wall, mounting kit included |
| Dimensions | 209 x 184.5 x 76.2 mm |
| Weight | 730 g |
| Packed weight | 1.05 kg |
Use and tips
The GXP1620 is the phone to choose when the network is not PoE and you want a simple desk phone: individual office, workshop, practice, small shop, guest room. It connects to an IP PBX or a SIP provider and is configured through the web interface. Plug in the supplied power adapter, as this model is not powered through the network cable. An RJ9 or Plantronics EHS headset relieves desks that spend a lot of time on the phone. If your network sockets are PoE, prefer the GXP1625, identical with built-in PoE; for BLF keys and Gigabit, the GXP1628.
Frequently asked questions
Which PBX or provider does this phone work with?
With any SIP-compatible IP PBX or VoIP service, including Grandstream UCM PBXs, 3CX, Asterisk and hosted Centrex offers. Tell us about your setup through our contact page and we confirm compatibility before you order.
What is the difference between GXP1620 and GXP1625?
The GXP1625 has built-in PoE 802.3af and can be powered through the network cable on a PoE switch. The GXP1620 runs only on the supplied 5 V power adapter. Telephony features are identical.
What is the warranty?
Two-year statutory conformity warranty, plus the Grandstream manufacturer warranty under its own terms.
Where are the firmware, manuals and guides?
Grandstream provides the firmware, user manual and administrator guide of this phone free of charge: our Grandstream support page takes you straight to the documents for this model.





